Shipping policy

Shipping Policy

Order Processing

All Products are made to order. Please allow 5–7 business days for production before your order ships. During peak seasons or promotions, production times may be slightly longer.

Shipping Times

Once your order has been processed and shipped, typical delivery times are as follows:

  • U.S. Domestic Shipping: 3–7 business days

You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. Free or discounted shipping promotions will be applied automatically if available.

International Orders

We offer international shipping to most countries. Please note:

  • Customers are responsible for any customs duties, taxes, or import fees charged by their country.

  • Delivery times may vary depending on local customs processing.

Delays & Lost Packages

While we do our best to ensure timely delivery, we are not responsible for delays caused by carriers, weather, or customs.

If your package is lost or significantly delayed, please contact us at

Shipping Policy

Order Processing

All products are made to order. Please allow 5–7 business days for production before your order ships. During peak seasons or promotions, production times may be slightly longer.

Shipping Times

Once your order has been processed and shipped, typical delivery times are as follows:

  • U.S. Domestic Shipping: 3–7 business days

You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method. Free or discounted shipping promotions will be applied automatically if available.

International Orders

We Do Not offer international shipping at this time.

Delays & Lost Packages

While we do our best to ensure timely delivery, we are not responsible for delays caused by carriers, weather, or customs.

If your package is lost or significantly delayed, please contact us at thecraftdollcs@gmail.com and we’ll do our best to assist.

Address Accuracy

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses. If you need to make a change, email us at thecraftdollcs@gmail.com as soon as possible—changes may not be possible once production has begun.

Address Accuracy

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrectly provided addresses. If you need to make a change, email us at thecraftdollcs@gmail.com as soon as possible—changes may not be possible once production has begun.